Returns/Refunds

AEON wants you to be fully satisfied with your purchase. Please review our policy carefully.

Eligibility

  • Returns accepted within 7 days of delivery. 
  • Products must be unused, in original packaging, and in resaleable condition. 

Non-Returnable Items

  • Consumables, inks, adhesives, and customized orders. 

Return Process

  1. Contact info@aeonmec.com with order details. 
  2. Following an assessment of the situation, our customer service representative will be in contact with you. 

Refunds

  • Refunds are processed after inspection of returned items. 
  • Refunds are issued via the original payment method within 7–14 business days. 

Exchanges

  • Exchanges for defective or incorrect products are processed at no extra cost. 

Shipping Costs

  • Customers are responsible for return shipping unless the item is defective or incorrectly shipped. 

Contact
Email: info@aeonmec.com

Scroll to Top